When I create a new subscription with PayPal the Free trial ends as expected and the users role is removed but the payment setup in PayPal does not start billing until 24 hours later. This mean the user looses privileges for 24 hours after trail period.

See details below. Subscription 14 Jan (Free for first Day) so role is removed on the 15 Jan. The next payment however is not due to be made by PayPal until the 16 Jan.

Subscription Date: 14 Jan 2014
Time: 13:47:43 PST
Status: Active
Next Payment Date: 16 Jan 2014
Amount: £0.01 GBP
Subscription Terms: Free for the first day
Then £0.01 GBP for each day
Item Name: Order 34 at example.co.uk
Invoice Number: 34-2
Postal Address: No Address Provided

However subscription manager says that the next renewal is due on the 15 Jan
34 minder1 Tue, 14/01/2014 - 21:47 Wed, 15/01/2014 - 21:47 £0.01 Active

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prestondocks’s picture

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prestondocks’s picture

I have also tried to setup a subscription with no Trial period and the same thing happens.

Subscription Date: 15 Jan 2014
Time: 14:41:25 PST
Status: Active
Next Payment Date: 17 Jan 2014
Amount: £0.01 GBP
Subscription Terms: £0.01 GBP for the first day
Then £0.01 GBP for each day

This subscription starts immediately and gives the user the correct role. However tomorrw (16 Jan) the role will expire and user will loose privileges but PayPal will not re-instate the role until the 17 Jan.

prestondocks’s picture

Priority: Normal » Critical
prestondocks’s picture

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