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This module provides a Zammad Webform Handler, for sending Webform submissions to a Zammad instance.
Requirements
This module requires the Webform module and the Zammad API Client.
Installation
composer require drupal/zammad_webform_handler zammad/zammad-api-client-php:^2.0
NOTE: If you don't use composer for installation, please ensure zammad/zammad-api-client-php is present
When generating your Zammad Token under "/#profile/token_access" make sure it has the "Ticket -> Agent" permission.
Also note, that even if the profile, you generate the token with, is set to admin, you still need to assign your username to the group you would like to create tickets off in the zammad settings.
(Indirect) Guzzle 7 dependency
The "Zammad API Client" (zammad/zammad-api-client-php) requires guzzlehttp/guzzle: ^7.
With Drupal ^9.x
If you are using drupal/core-recommended:^9 you sadly need to change this to drupal/core":^9, because drupal/core-recommended has a strict dependency on guzzlehttp/guzzle: ~6.x.
See CR: Drupal 9 sites are able install Guzzle 6 or 7.
With Drupal ^10
No special Installation needed. With Drupal 10 this is solved in core, see #3104353: Upgrade to Guzzle 7
Alternatives
Supporting this module
Support DROWL's ♥ FOSS work on this module on OpenCollective!
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We're committed to building and maintaining Drupal modules that benefit the entire community.
Supporting us on OpenCollective helps us continue to improve, innovate and contribute to Drupal's future. Every pledge makes a difference!
If this module has helped you, we would be very grateful for your donation to support its further development and maintenance.
Support our FOSS development ♥️
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Let's make Drupal even better, together!
Development proudly sponsored by German Drupal Friends & Companies:
webks: websolutions kept simple (https://www.webks.de)
and
DROWL: Drupal-basierte Lösungen aus Ostwestfalen-Lippe (OWL), Germany (https://www.drowl.de)
Supporting organizations:
proudly developed this module for the community
Project information
Minimally maintained
Maintainers monitor issues, but fast responses are not guaranteed.- Maintenance fixes only
Considered feature-complete by its maintainers. - Project categories: Integrations
5 sites report using this module- Created by grevil on , updated
Stable releases for this project are covered by the security advisory policy.
There are currently no supported stable releases.
Releases
1.0.0-beta10
released 28 July 2025
Works with Drupal: ^10.5 || ^11
Install:
Development version: 1.0.x-dev updated 28 Jul 2025 at 11:47 UTC
