Provides integration with your Zendesk Support Account.
The Zendesk Feedback Tab is essentially a small and portable version of the Help Center or Web portal that you can embed on your Drupal site. It can be configured to allow your end-users to search your knowledge base, submit a support request or live chat with your agents.
The submitted feedback or support requests will create tickets in your zendesk support center account.
A zendesk user account will be created for each submission for each unique email address.
An email will be sent to the support/feedback requestor and they will be get email updates
as well they can reply to the ticket via email.
This module will allow you to configure the tab online and use the Drupal permissions to
determine if the tab is shown for anonymous users, authenticated users or a restricted role only.
https://support.zendesk.com/entries/20990726-Setting-up-your-Feedback-Ta...
Project information
- Project categories: Administration tools, Integrations
1 site reports using this module- Created by blainelang on , updated
Stable releases for this project are covered by the security advisory policy.
There are currently no supported stable releases.
