Problems with no English character [#153243]

I was having problems with google analytics not counting most of my users, and I discovered it was because non English characters are not correctly handled. I added some user profile to my analytics and what was appearing in html source code was:

 <script type="text/javascript" src="http://www.google-analytics.com/urchin.js"></script><script type="text/javascript">_uacct = "UA-1837700-1";__utmSetVar('2716:enboig:LluÃs Forns i PuigmartÃ::C/Montserrat, 12:SANT SADURNI D'ANOIA:08770::938910235:667077619:19/05/1981:A.E. Sant SadurnÃ:Cap de Pioners/Caravel.les
');urchinTracker();</script>

I supose googleanalytics is the one who should fix this, because when I enter my profile everythins is ok.

Comments

Comment #1

budda

English

Cheshire

CreditAttribution: budda commented 4 July 2007 at 11:16

Maybe this is where

<!--//--><![CDATA[//><!--

//JavaScript goes here

//--><!]]>

comes in to play?

Comment #2

enboig CreditAttribution: enboig commented 4 July 2007 at 11:25

I don't understand this solution, I think it should be done with utf8_encode(); or utf8_decode(); somewhere.

Comment #3

budda

English

Cheshire

CreditAttribution: budda commented 20 August 2007 at 21:23

Status:

Active

» Needs review

I've added utf8_encode to profile values that are output in to the JavaScript segmentation. However I'm not well up on UTF-8 encoding and don't know if this makes it better or worse! The characters appear as a bit of a mess in IE7.

Have a go with the 5.x-dev version of the module. I've committed the change now.

Comment #4

enboig CreditAttribution: enboig commented 27 August 2007 at 14:25

Another problem would be if any field have ' in it; maybe an addslashes would be useful.

And thanks for your work

Comment #5

budda

English

Cheshire

CreditAttribution: budda commented 27 August 2007 at 14:44

Assigned:	Unassigned	» budda
Status:	Needs review	» Postponed (maintainer needs more info)

Thanks for your input. Have included an addslashes() on the profile field values now.
Did the UTF8 code work at all?

Comment #6

enboig CreditAttribution: enboig commented 27 August 2007 at 16:07

didn't have time to test, maybe tomorrow. Thanks a lot for your fast response

Comment #7

enboig CreditAttribution: enboig commented 28 August 2007 at 08:12

just tested and it don't work; the code which got written is:

<script type="text/javascript">
_uacct = "UA-1837700-1";urchinTracker();__utmSetVar('2716:enboig:authenticated user:::::::::::');
</script>

And there should be more data (with ' and non-english characters). I looked at user profile and the user 'enboig' have all the data. Maybe a problem with "user profile" module? the fields appear ok in the configuration menu.